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SDV in UK: Training Success at BIFA Awards
In the prestigious British International Freight Association (BIFA) annual award ceremony held in London on 20 January 2011, SDV UK was delighted to receive a finalist award in the category of Staff Development.
Moira Walsh, SDV Ltd’s Human Resources Director collected the award on behalf of the company after submitting a presentation document describing the ‘Delivering Service Excellence’ Training Programme - successfully rolled out by Moira and her team throughout the UK, the previous year.
Through this programme, SDV was able to demonstrate its high regard and commitment to continuing a service excellence culture, recognising that in order to succeed and grow, it was necessary to sustain an extremely high level of retention and development of its existing customer base – critical in the current economic climate.
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