SDV in UK: Training Success at BIFA Awards

In the prestigious British International Freight Association (BIFA) annual award ceremony held in London on 20 January 2011, SDV UK was delighted to receive a finalist award in the category of Staff Development.

Moira Walsh, SDV Ltd’s Human Resources Director collected the award on behalf of the company after submitting a presentation document describing the ‘Delivering Service Excellence’ Training Programme - successfully rolled out by Moira and her team throughout the UK, the previous year.

Through this programme, SDV was able to demonstrate its high regard and commitment to continuing a service excellence culture, recognising that in order to succeed and grow, it was necessary to sustain an extremely high level of retention and development of its existing customer base – critical in the current economic climate.


	Speaking about the achievement, SDV Ltd’s CEO David Smith commented, ‘I was absolutely delighted to see SDV recognised for our commitment to training and staff development. It is believed that over 60% of UK companies reduced their training budgets in 2010. Whilst all elements of spend necessarily come under scrutiny in challenging economic environments, we remain absolutely convinced of the value of training in order to develop our single greatest differentiator: our people’.